About Us

We believe in being honest, authentic and straightforward in all of our interactions.

• Honest communication with clients, families, and staff.
• Taking responsibility for actions and decisions.
• Building trust-based relationships.

• Creating a culture of accountability and transparency.

• Fostering environments where clients feel safe to share their truths.

Patients feel comfortable discussing their deepest challenges, knowing they will be met with openness and without judgment. They see staff offering transparent feedback on their progress, even when it’s difficult to hear, and they are encouraged to share openly about their experiences without fear of repercussions.

Team: Team members regularly engage in open, honest communication during meetings and feedback sessions. When mistakes are made, individuals take ownership, and corrective actions are made swiftly and constructively. Team members also report that they feel empowered to speak up without fear of being dismissed or punished.

Leadership: The executive team leads by example, maintaining an open-door policy and consistently delivering clear, honest updates about the organization’s direction. They ensure that business decisions, especially those affecting patient care, are transparent and that staff is fully informed about upcoming changes.

We embrace realistic, evidence-based, and practical approaches to recovery.

• Using effective, proven treatments.

• Avoiding over-reliance on pharmaceuticals unless absolutely necessary.

• Streamlining processes for maximum efficiency.

• Decisions based on facts, not emotions or biases.

• Encouraging straightforward, no-nonsense communication.

• Prioritizing actions that yield clear, tangible results for

Patients are provided with clear, actionable recovery plans that are easy to follow and focused on real-world applications. They feel empowered by practical tools that can be integrated into their daily lives and witness steady progress without overwhelming complexity.

Team: Team members experience streamlined workflows and protocols, where unnecessary bureaucracy is minimized. Staff meetings focus on practical solutions, and team members see immediate improvements in efficiency and patient outcomes.



Leadership: The leadership team makes decisions based on what is realistically achievable. They track metrics around the effectiveness of treatment plans and patient satisfaction,

We believe that recovery is a journey best traveled with compassion, kindness, and empathy.

• Empathetic staff who listen and respond to clients’ needs.
• A culture where emotional support is integral to the recovery process.
• Supporting sustainable, healthy lifestyle changes for clients & team.
• Treating clients with dignity and respect, regardless of their past.
• Staff modeling compassionate care in every interaction.
• Creating a welcoming and non-judgmental environment.

Patients feel understood and accepted, knowing their struggles are met with empathy rather than judgment. They often mention how staff members go above and beyond to make them feel seen, valued, and cared for during their recovery journey.

Team: Staff members regularly show compassion by listening actively to both clients and colleagues. They find support and collaboration from one another during stressful moments.



Leadership: The leadership measures client feedback and satisfaction, looking specifically at emotional well-being and supportiveness as key metrics. They recognize and reward

We believe in the power of persistence, knowing that the road to recovery is often long and challenging. Our commitment is to stand by our clients through every

• Staff remains resilient and patient in the face of setbacks.
• Encouraging clients to push through difficult moments.
• Developing personalized strategies to help clients stay the course.
• Celebrating every milestone, no matter how small.
• Providing unwavering support to help clients overcome relapse and challenges.

Patients are encouraged to keep trying, even after setbacks or relapses, knowing the team will never give up on them. They feel motivated by the continuous support and resilience of the staff, celebrating each small victory along their

Team: Team members work with a relentless commitment to their clients’ success, offering new strategies and personalized care plans when obstacles arise. They feel supported by leadership in facing tough challenges and are recognized for their dedication and persistence.



Leadership: The leadership team tracks long-term success metrics, such as client retention and relapse rates, ensuring that every effort is made to help patients succeed. They reinforce a culture of perseverance by celebrating the accomplishments of both clients and staff, especially after overcoming challenges.

We believe in personal responsibility, accountability, and always finding ways to help others. Both staff and clients take ownership of their actions, and we support individuals in developing a deep sense of responsibility in their recovery journey.

• Encouraging clients to take charge of their recovery plans.
• Staff leading by example, showing accountability in their roles.
• Empowering clients & team to make responsible choices for their health and future.
• Supporting clients in building a life of self-sufficiency and independence.
• Holding each other accountable in maintaining high

Patients are encouraged to make decisions about their own recovery and take ownership of their progress. They feel empowered to set goals, track their progress, and take responsibility for their actions.

Team: Team members hold themselves accountable for their work and consistently look for ways to help others on the team. This shows up in others being grateful that YOU are a part of the team because you make them and Reprieve better.



Leadership: The leadership team ensures that accountability measures are in place and regularly evaluated. They track individual and team performance, rewarding staff who demonstrate responsibility and encouraging a culture where